Design Horror Stories: Unprofessional Attitude – 2

There is this one designer I constantly saw at trade events. I could recognize her because she always carried her dog in her arms. That poor thing seemed to have given up and never made a sound or move. Besides being unprofessional, isn’t this a kind of animal abuse?

Sales representatives also have stories of designers behaving badly. They lack respect for other professionals in the trade and often demand to be accommodated. One example is some designers do not draw out tile layouts and calculate quantities. They buy more than necessary (with the clients’ money) and insist on returning the excess. Most tile stores do not accept returns unless the products are defected. It is possible the refund did not get credit back to the clients.

Some people just have problems being prompt. Once I referred an engineer to a residential renovation project. He connected to the homeowner and made an appointment to visit the jobsite. I was shocked when the homeowner called me and said the engineer missed the appointment with no explanation. We were concerned if anything bad had happened. It turned out there was no good reason.

Design Horror Stories: Unprofessional Attitude – 1

Unprofessional Attitude is what I find most annoying. I believe strong work ethics is as important as skills and experience. 

I believe in looking the part when I am on duty. People do judge others by their appearance. I have a strong opinion about designers dressing too casually with tank tops and flip flops. It’s difficult for me to take them seriously. If we happen to be at a jobsite, I am concerned about their safety.

Once I was meeting a designer at home on a weekday morning. To my surprise, when I arrived, she was in her comfortable home clothes with no makeup. I felt uncomfortable like I was the intruder at her home. I was upset that I was not important enough for her to get ready.

Another thing that gets on my nerves is when designers are not prepared. Once on a jobsite, this other interior designer the client had hired for styling consultation showed up with her little dog. She had nothing to take notes with and did not have a measuring tape. She kept borrowing my measuring tape. A few days later, the client called and said the interior designer never sent the furniture plan she promised. Since I was planning the full renovation, I was able to create a plan so the client can keep the project going.

I have so many examples to share with this topic. Stay tuned for Part 2!